SAM #N63394SIMACQ2601

Enterprise SIP Trunking and Life Safety Line Services for NSWC Port Hueneme

The Naval Surface Warfare Center, Port Hueneme Division (NSWC PHD), under the Department of the Navy, is seeking a contractor to provide and maintain Enterprise Session Initiation Protocol (SIP) Trunking Services to connect its internal VoIP system to the Public Switched Telephone Network (PSTN). - Government Buyer: - Department of the Navy, Naval Surface Warfare Center, Port Hueneme Division (NSWC PHD) - Products/Services Requested: - Enterprise SIP trunking service supporting 400 concurrent calls and 4,000+ ported Direct Inward Dial (DID) numbers - 75 Centrex or SIP-to-analog lines for life, fire, and safety systems, compliant with NFPA 72 and DoD UFC standards, with power backup and failover - Secure SIP trunking using TLS/SRTP - Integration with Government Emergency Responder system for dynamic E-911 location routing - Project management and execution of Local Number Portability (LNP) transition during a 90-day phase-in period - Monthly recurring services for SIP trunking and Centrex lines - Usage-based domestic and international long-distance calling - Unique/Notable Requirements: - 90-day dedicated phase-in for number porting and VPN setup, with zero disruption to inbound/outbound calling - Full operational capability required after phase-in, including successful porting of all numbers - Life safety system lines must meet NFPA 72 and DoD UFC standards - Secure communications via SIP over TLS/SRTP - Integration with emergency responder systems for E-911 compliance - Four 12-month option years following the base year - No specific OEMs or vendors are named in the solicitation; the focus is on service delivery and technical compliance.

Description

The contractor shall deliver and maintain a fully operational SIP trunking service that: 

Install and Configure during a dedicated 90-day Phase-In period to account for Local Number Portability (LNP) processing. 

Achieve Full Operational Capability (FOC), including the successful porting of all existing telephone numbers, no later than November 30, 2026. 

Meets or exceeds performance and availability thresholds. 

Provides continuous 24/7 service with defined support response times. 

Ensures zero disruption to inbound and outbound calling during the transition from the incumbent provider.

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