Keller Ionwave #26-009

City of Keller Police Towing and Recovery Franchise Solicitation

The City of Keller, Texas, is seeking proposals for a Towing and Recovery Franchise to support the Keller Police Department with comprehensive vehicle towing, recovery, storage, and related services. - Government Buyer: - City of Keller, Keller Police Department (Tarrant County, Texas) - OEMs and Vendors: - No specific OEMs or vendors are named; this is an open solicitation for qualified towing and recovery service providers - Products/Services Requested: - Light-duty, medium-duty, and heavy-duty police-requested/incident-management towing - Motorcycle towing - Winching and recovery labor - Specialty handling (dollies, skates, low-clearance, etc.) - Daily vehicle storage - Notification, impound, and administrative fees (if lawful and disclosed) - After-hours or weekend vehicle release fees (if lawful and disclosed) - Towing of city-owned vehicles (at no charge, unless extraordinary service is pre-approved) - Police Department tire change service (at no charge) - Unique or Notable Requirements: - Contractor must maintain a TDLR-licensed vehicle storage facility within five miles of Keller, equipped with security features - 24/7 service availability with strict response times (20 minutes for light/medium-duty, 45 minutes for heavy-duty) - Compliance with Texas Department of Licensing and Regulation (TDLR) rules and City of Keller ordinances - Detailed documentation required for equipment, personnel, insurance, compliance history, and rate schedules - No charge for city-owned vehicle towing and police tire changes - Contract term is five years, with two optional two-year renewals

Description

The City of Keller, Texas is soliciting sealed proposals for a Towing and Recovery Franchise. The successful contractor will provide vehicle towing, recovery, storage, and related services at the request of the Keller Police Department. The services must comply with applicable laws, licensing, insurance, and operational requirements as specified in the Request for Proposals. Proposals must be submitted electronically through IonWave by August 25, 2026.

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