Federal Register #2026-15647

TSA Seeks Public Comment on Revision of Customer Comment Card Information Collection

This notice announces the Transportation Security Administration's (TSA) intent to revise its Customer Comment Card information collection process. - Government Buyer: - Department of Homeland Security (DHS) - Transportation Security Administration (TSA) - No OEMs or commercial vendors are mentioned; this is not a procurement or award notice. - Purpose: - TSA seeks public comment on a revision to its Information Collection Request (ICR) for the Customer Comment Card. - The comment card collects feedback from travelers about TSA procedures, requests for information or assistance, and reports of security threats or vulnerabilities. - The revision will add a question about veteran status to the TSA Cares program to enhance support for veterans. - Estimated annual burden: - 12,304 paper submissions - 292,943 electronic submissions - 25,451 average annual hour burden - No products or services are being procured, purchased, or awarded in this notice.

Description

The Transportation Security Administration (TSA) invites public comment on one currently approved Information Collection Request (ICR), Office of Management and Budget (OMB) control number 1652-0030, that will be submitted to OMB for a revision in compliance with the Paperwork Reduction Act (PRA). This collection allows customers to provide feedback to TSA about their experiences with TSA's processes and procedures, to request information or assistance at the TSA checkpoint, and to report security threats and vulnerabilities. TSA is revising the TSA Cares information collection to include a question about veteran status to better support veteran-related initiatives. The estimated annual burden includes 12,304 paper submissions and 292,943 electronic submissions, with an average annual hour burden of 25,451 hours.

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