San Diego County Ivalua #BPM013307

San Diego County AED Program Management and Maintenance Services Solicitation

San Diego County is seeking a vendor to provide comprehensive management and maintenance services for its Automated External Defibrillator (AED) program, covering approximately 650 AED units across county facilities and vehicles. - Government Buyer: - County of San Diego, Emergency Medical Services Office, Department of Purchasing and Contracting - OEMs and AED Device Brands: - Cardiac Science/PowerHeart - Avive - Philips (HeartStart Onsite, FRX) - Stryker/Lifepak CR2 - Zoll (AED Plus) - ALL/AEDs - Products/Services Requested: - AED Program Management and Maintenance Services - IT solution for AED data management (web-based database) - Maintenance and incident response for all AED units - Training and orientation for AED Site Coordinators - 24/7 emergency contact and support - On-site data downloads or loaner AED provision - Critical Incident Stress Debriefing within 48 hours of AED deployment - Monthly and annual reporting - Compliance with California Health and Safety Code and other laws - AED Device Inventory: - Over 650 AED units deployed at libraries, parks, sheriff stations, health centers, and other county locations - Detailed list of AED serial numbers, part numbers, and site locations provided - Unique/Notable Requirements: - Robust IT and data security: Single Sign-On (SSO), encryption, role-based access, audit logging - Compliance with HIPAA, SOC 2 Type 2, U.S.-based data storage and support - Support for web browser and mobile device access - AI governance and adherence to County IT policies - Data migration, training, and documentation - Disaster recovery and business continuity - Critical incident support and stress debriefing - Contract Structure: - One-year base period with four one-year option periods - Fixed-price compensation, monthly invoicing, and reporting - Option for additional extensions up to six months - **No AED device or accessory purchases included; focus is on management and maintenance of existing inventory.

Description

The County of San Diego is soliciting quotes for the management and maintenance services of Automated External Defibrillators (AED). The contract term is anticipated to start on September 1, 2026, for an initial one-year period with four one-year option periods. The solicitation includes multiple documents such as addendums, location and serial number lists, security checklists, and IT requirements. The response deadline for submissions is August 7, 2026, and the primary contact is Kashif Shaheed, Procurement Specialist.

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