Massport #RFP 27-04 Mass Notification System

City of Somerville Seeks Hosted Mass Notification System for Citywide Emergency and Informational Messaging

The City of Somerville, Massachusetts is seeking proposals for a hosted, online mass notification system to deliver emergency and informational messages citywide. - Government Buyer: - City of Somerville, Procurement & Contracting Services Department - Senior Procurement Manager: Thupten Chukhatsang - Products/Services Requested: - Hosted, online high-speed mass notification system - Must deliver voice, SMS, and email messages to the entire city or targeted sub-populations - Multilingual support required (at least eight languages) - Geo-coded targeting and message templates - Support for at least 15 authorized users - 24/7 technical support - Implementation, configuration, and ongoing support services - Unique/Notable Requirements: - Vendors must have at least 10 years of experience - Proven municipal deployments serving populations over 60,000 - Emphasis on robust, scalable, and user-friendly platform - Supplier diversity documentation encouraged - No specific OEMs or vendors are named in the solicitation.

Description

This solicitation is for the procurement of a mass notification system involving subscription to a hosted online platform. The system will deliver emergency and informational voice, SMS, and email messages citywide or to specific geographic areas. The procurement may require experience with municipal deployments and multilingual capabilities. The contract is anticipated to commence on October 1, 2026, and complete by September 30, 2029.

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