SAM #ORR-26-0001

Nationwide Mobile Biometric and Identity Document Collection Services for HHS ORR

The Department of Health & Human Services (HHS), Administration for Children and Families (ACF), Office of Refugee Resettlement (ORR) is seeking a contractor to provide nationwide and overseas mobile deployable biometric and identity document collection services for the Unaccompanied Children Program. - Government Buyer: - Department of Health & Human Services (HHS) - Administration for Children and Families (ACF) - Office of Refugee Resettlement (ORR) - Products and Services Requested: - Mobile deployable biometric collection operations for at least 20,000 applicants annually - Includes fingerprint capture (FBI Appendix F compliant), biometric photographs (ICAO standards), and identity document scans - EBTS v11.x payload construction and transmission to DOJ JCIS/CAS and FBI NGI - SaaS licensing for biometric scheduling, case tracking, QA dashboards, and reporting - Minimum 20 user licenses, scalable to 30, FedRAMP-authorized, secure API integration - Optional mobile DNA collection and processing kits for kinship verification - Rapid automated DNA testing with results in 48 hours, surge and priority processing - Biometric enrollment and identity proofing services - Adjudication support for fingerprint-based criminal history, release gate enforcement, and documentation - Project management, quality assurance, and performance monitoring - Training and knowledge transfer for operators and administrators - System development, integration, and security engineering (NIST SP 800-160, ACF SDLC, CI/CD, containerization) - Transition-In (operational capability within 90 days) and Transition-Out (data export, sanitization, and documentation transfer) services - Unique or Notable Requirements: - CJIS compliance for all biometric data handling - Use of FedRAMP-authorized SaaS tools - Section 508 accessibility compliance - Strict data privacy and security controls - Integration with ORRbit and FBI NGI systems - Minimum operational capacity of 20,000 applicants per year, with flexibility for surges - Optional rapid DNA testing API integration within 90 days of task exercise - No specific OEMs or vendors are named in the solicitation.

Description

The U.S. Department of Health and Human Services (HHS), Administration for Children and Families (ACF), Office of Refugee Resettlement (ORR), Unaccompanied Children Bureau (UACB) requires contractor support to provide nationwide biometric collection, identity proofing, and identity document processing services in support of sponsor suitability determinations for the Unaccompanied Children (UC) Program. The contractor shall provide an integrated capability to collect, process, transmit, and support adjudication of biometric and identity information used by ORR to facilitate timely, secure, and policy-compliant sponsor vetting.

The contractor shall provide nationwide mobile and field-deployable biometric collection services, including fingerprint capture, facial photographs, identity document collection and validation, Electronic Biometric Transmission Specification (EBTS) transaction processing, transmission of biometric data through authorized Federal systems, receipt and processing of fingerprint-based criminal history responses, and integration with ORR case management systems. The contractor shall also provide overseas biometric collection services at Government-designated locations, program management, quality assurance, training, reporting, and operational support.

The contractor shall support a minimum nationwide operational capacity of 20,000 applicants annually, with the ability to respond to fluctuating operational demands. Optional services include mobile DNA collection and processing and Galton fingerprint card processing.

The contractor's role is limited to providing biometric collection, identity proofing, technical processing, and adjudication workflow support. Sponsor suitability determinations, release decisions, law enforcement actions, and other inherently governmental functions remain the sole responsibility of ORR Federal personnel.

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