CanadaBuys #06002-27-0022

FINTRAC Industry Day Webinar Technical Support and Platform Services

The Financial Transactions and Reports Analysis Centre of Canada (FINTRAC) is seeking a technical support provider to deliver and manage its Industry Day Production webinars. - Government Buyer: - Financial Transactions and Reports Analysis Centre of Canada (FINTRAC) - OEMs and Vendors: - No specific OEMs or vendors are named in the solicitation - Products/Services Requested: - Registration portal: Web-based, controlled access, bilingual confirmations, reminders, and reporting - Webinar platform: Supports at least 4,000 concurrent participants, bilingual interface, dual-channel livestream, speaker green room, live engagement tools, HD video recording - Visuals and production material: Graphics, title cards, visual transitions, presentation slides, social media graphics - Pre-production services: Registration portal setup, dry runs, presenter walkthroughs - During production services: Live polls monitoring, technical support triage, control of slides and production materials - Post-production services: Post-event debrief, attendee surveys, webinar recording delivery, analytics reporting - Unique or Notable Requirements: - All services and platforms must be fully bilingual (English and French) and accessible - Simultaneous interpretation and dual-channel livestream required - Work must be performed within Canada; no travel costs included - Mandatory compliance with Official Languages and accessibility standards - Contract includes four webinars in the base period, with four optional one-year extensions for three webinars each year

Description

FINTRAC is seeking a technical support provider to enhance the quality, security, and bilingual delivery of its Industry Day webinars. The contract includes providing a registration portal and webinar platform capable of supporting a professional experience for at least 4,000 participants. The base contract covers four webinars scheduled for October 9, February, June, and October, with four optional one-year extensions including three webinars each year. The contract duration is estimated at 14 months starting from September 1, 2026.

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