New York State Contract Reporter #UCO 1017

CUNY Solicits Online Proctoring Solution with Live and AI Capabilities for Multi-Campus Use

The City University of New York (CUNY) is seeking proposals for a comprehensive Online Proctoring Solution to support secure, remote assessments across its multi-campus system. - Government Buyer: - City University of New York (CUNY), University Central Office - Designated contact: Caron Christian - Products/Services Requested: - Online Proctoring Solution supporting both live and AI-based automated proctoring - Must integrate with D2L Brightspace LMS - Features required: identity validation, environment monitoring, anomaly detection, and robust reporting tools - Estimated annual demand: 180,000 to 420,000 proctoring sessions (270,000 to 630,000 proctoring hours) - Implementation Services - Includes planning, testing, LMS integration, configuration, go-live, and post-go-live support - Full implementation and integration required by end of Q2 2027 - Subscription-Based Online (Automated) Proctoring - Annual subscription for approximately 230,000 FTE students with unlimited automated exam proctoring - Includes platform hosting, support, maintenance, and training - Live (Remote) Proctoring - Per-hour pricing model, with hours increasing from 450,000 in Year 1 to 546,977 in Year 5 - Fees prorated for non-standard exam durations - Unique/Notable Requirements: - Solution must comply with FERPA and GDPR data privacy standards - Accessibility and security are emphasized - Supplier diversity goals: 30% MWBE and 6% SDVOB participation - Implementation milestones: pilot go-live in Q1 2027, full rollout by Q2 2027, final acceptance by August 2027 - No specific OEMs or vendors are named in the solicitation, but the solution must be compatible with D2L Brightspace LMS.

Description

The City University of New York (CUNY) is seeking qualified firms to provide an online proctoring solution. The solicitation requires interested respondents to review the attached solicitation document and submit a proposal if minimum qualifications are met. The contract term is five years and includes locations in Bronx, Kings, New York, Queens, and Richmond. The Procurement Lobbying Act applies, and vendors must comply with specific forms and communication protocols.

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