New York State Contract Reporter #Q26-7763AL

NYPA Solicits Stakeholder Relationship Management (SRM) Solution and Services

The Power Authority of New York (NYPA) is seeking a centralized Stakeholder Relationship Management (SRM) solution to enhance its statewide portfolio and project management activities. - Government Buyer: - Power Authority of New York (NYPA), WPO Procurement Office - Products/Services Requested: - Stakeholder Relationship Management (SRM) software solution - Must be purpose-built or highly configurable for SRM (not a generic CRM) - Compatibility required with Microsoft Dynamics CRM and enterprise tools like Outlook - Must support comprehensive stakeholder data management, engagement tracking, and relationship visualization - Software licenses, including trial versions - Implementation and professional services for deployment - Training for NYPA staff - Ongoing support and maintenance - Unique/Notable Requirements: - Solution must be distinct from standard CRM systems and tailored for stakeholder management - Must integrate with NYPA’s existing Microsoft Dynamics CRM and other enterprise systems - Should provide actionable insights and visualization of stakeholder influence networks - Two-step procurement: initial qualification (may include demos/trials), followed by a mini-bid or RFP for full solution and services - No specific OEMs or vendors are named in the solicitation.

Description

This solicitation seeks to pre-qualify vendors and applications for the Power Authority of New York (NYPA) and its subcontractors to perform portfolio and project management activities. NYPA requires a centralized SRM solution to track, manage, and analyze relationships with its external stakeholder network across New York State. The solution must be purpose-built or configurable for stakeholder relationship management, integrate with existing enterprise software, and support structured organization and tracking of stakeholder information and engagement activities. The evaluation process includes qualification of suppliers followed by a mini bid or RFP with qualified vendors for long-term cost proposals and services including trial, software licenses, implementation, training, and support.

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