New York State Contract Reporter #C010812

Award for Tiburon CAD/RMS System Support Services

This award notice details a sole-source contract for support services of the Tiburon CAD/RMS system by the New York State Thruway Authority. - Government Buyer: - New York State Thruway Authority, Department of Procurement Services - OEMs and Vendors: - Mission Critical Partners, LLC (contract awardee) - Tiburon (OEM of CAD/RMS system) - Products/Services Requested: - Support services for Tiburon Computer Aided Dispatch/Records Management System (CAD/RMS) - No specific part numbers or quantities provided - Unique or Notable Requirements: - Sole-source procurement, exempt from advertising - Contract term is one year with an option for a one-year renewal - Focused exclusively on Tiburon CAD/RMS system support - Technical/Business Context: - Services include administrative and technical consulting for a mission-critical public safety system - No hardware or software purchases specified

Description

The New York State Thruway Authority intends to enter into an agreement with Mission Critical Partners, LLC for support of the Tiburon Computer Aided Dispatch/Records Management System (CAD/RMS). The contract term will commence on August 12, 2026, and last for one year with an option for a one-year renewal. This procurement is a single source and exempt from advertising. The contract is managed by the Department of Procurement Services at the Thruway Authority.

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