City of Norwalk PlanetBids #RFP 27-877

Consulting Services for Comprehensive Operational Analysis of Norwalk Transit System

The City of Norwalk's Transportation Department is seeking a qualified consulting firm to conduct a Comprehensive Operational Analysis (COA) of the Norwalk Transit System (NTS), which includes both fixed-route bus services and the Norwalk Community Link Microtransit service. - Government Buyer: - City of Norwalk, Transportation Department, Norwalk Transit System - Scope of Services: - Comprehensive analysis of NTS fixed-route bus operations (Routes 1, 2, 3, 4, 5, and 7) - Evaluation and optimization of the Norwalk Community Link Microtransit pilot service (operated by Via) - Ridership and productivity analysis, route modifications, service level improvements, and fare studies - Public outreach and stakeholder engagement - Recommendations for service adjustments and potential conversion of microtransit pilot to permanent service - Preparation of draft and final reports with actionable recommendations - Notable Requirements: - Focus on improving service efficiency and ridership post-COVID-19 - Inclusion of financial and operational feasibility studies - Project schedule includes kick-off, regular progress meetings, and final deliverables - No specific OEMs or product vendors required; this is a professional consulting services engagement - Contract Term: - Six months from contract award

Description

The City of Norwalk is soliciting proposals for a Comprehensive Operational Analysis (COA) of the Norwalk Transit System (NTS). The project involves evaluating the current transit system operations to improve efficiency and service. The solicitation includes detailed instructions, terms, and conditions, and requires electronic submission of proposals by September 3, 2026. The City of Norwalk Transportation Department is the procuring agency, and the solicitation provides background on the transit system and community demographics.

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