Texas DIR/ESBD #NO.26-32

City of Huntsville Utility Billing and Mailing Services RFP

The City of Huntsville, Texas, is seeking a qualified vendor to provide comprehensive utility billing and mailing services for its municipal utility customers. - Government Buyer: - City of Huntsville, Texas, Purchasing Department - Services Requested: - Printing, stuffing, and mailing of monthly utility bills and delinquent notices - Handling of bill inserts and provision of postal manifests - Secure data transfer support via SFTP, compatible with the City's Incode software - Contract Details: - Initial term: one year, with four optional one-year renewals (up to five years total) - 24-hour turnaround required for bill processing and mailing - Notable Requirements: - Vendors must demonstrate experience, financial stability, and technical capability - Must maintain a permanent place of business and have adequate personnel and equipment - Compliance with local government code and best value evaluation (not just lowest price) - Dual CTCD/CTCM certification referenced - No specific OEMs or product part numbers are mentioned, as this is a service-focused procurement - Estimated contract value: $500,000

Description

The City of Huntsville is soliciting proposals for Utility Billing and Mailing Services. The objective is to secure services for billing and mailing in accordance with Local Government Code Chapter 252. The solicitation emphasizes factors such as product durability, vendor performance, availability, and delivery rather than focusing solely on the lowest price. Responses must be submitted by August 20, 2026, at 2:30 PM. The estimated contract value is $500,000.

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