Cole County Civicplus #2026-15

Cole County Solicits Property Tax Payment Services with Devnet Integration

Cole County Commission in Missouri is seeking bids for property tax payment services for the Collector's Office. - Government Buyer: - Cole County Commission (Missouri) - Cole County Collector's Office - Required Services: - Property tax payment services, including: - Online bill presentment and payment - Taxpayer communications - Electronic receipts - Returned-payment and exception handling - Reconciliation reporting - Integration with the Devnet tax system - Technical and Security Requirements: - Cloud-based Electronic Bill Presentment and Payment (EBPP) platform - Support for multiple payment channels (e.g., online, in-person, phone) - PCI DSS Level 1 compliance - Production integration with Devnet required (at least one reference) - Notable Requirements: - Comprehensive, transparent pricing (all fees, by payment method and channel, implementation, integration, etc.) - Strict response formatting - Demonstrated experience with similar county tax clients - Go-live deadline no later than March 1, 2027 - OEMs and Vendors: - Devnet (integration partner; no other OEMs or vendors specified)

Description

This solicitation is a request for competitive offers for property tax payment services for the Cole County Collector of Revenue. The services include online bill presentment and payment, taxpayer communications, electronic receipts, returned-payment and exception handling, reconciliation reporting, and integration with the Devnet tax system. The contract is intended to commence on September 25, 2026, with an initial period of one year and options for three additional one-year renewals. Bidders must submit sealed bids by August 31, 2026, at 3:00 PM Central Time, with bids publicly opened at that time.

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