Alabama Procurement Portal #SRC0000034843

Alabama Department of Public Health Seeks Rapidcast Alert & Notification System and Support

The Alabama Department of Public Health is seeking to procure a Rapidcast Rapid Alert & Notification system, including software licenses and comprehensive support services. - Government Buyer: - Alabama Department of Public Health - Products/Services Requested: - Rapidcast Rapid Alert & Notification system software license - 12,500 annual system credits - 24/7/365 customer support services - Key Features & Requirements: - Web-based access and mobile command center app - SMS, voice, and email messaging capabilities - Social media integration - Recipient user accounts and unlimited groupings - Automatic recipient name insertion, video/audio link insertion - Recipient text reply options and automatic language translation - Scheduled message delivery, HTML email editing, and message template storage - Message reporting, analytics, tracking, and export to Excel - Opt-in/opt-out features and weather monitoring - No third-party vendors or subcontracting permitted; direct servicing vendor only - OEMs/Vendors: - No specific OEMs or vendors are named in the solicitation - Notable Requirements: - The awarded vendor must provide all services directly, without subcontracting

Description

This solicitation is for the procurement of the Rapidcast Rapid Alert & Notification system for the period from October 1, 2026, through September 30, 2027. The system must include features such as web-based access, mobile app access, SMS, voice, email messaging, social media integration, and more, along with 24/7/365 customer support. The solicitation specifies that no third-party vendors or subcontracting are allowed; the awarded vendor must be the servicing vendor. The total credits for the system are 12,500, and the quote should cover the entire year.

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