Texas Longview Civic Plus #26-0036

City of Longview seeks ticket writing and e-citation system with Incode and Tyler Content Manager integration

The City of Longview Purchasing Office is seeking proposals for a modern ticket writing and e-citation system for its Municipal Court. - Government Buyer: - City of Longview, Purchasing Department - Contact: Amanda Phillips - Products/Services Requested: - Ticket writing and e-citation system to support approximately 115 users - Integration with Incode and Tyler Content Manager (TCM) is mandatory - System must support field device connectivity, real-time cloud synchronization, web app compatibility, and automated file import - Features required include CJIS compliance, public payment portals, user management, court integration, and robust security - Vendors must provide technical, security, and training documentation, as well as cost proposals - OEMs and Vendors: - No specific OEMs or vendors are named in the solicitation - Potential OEMs include providers of ticket writing and e-citation solutions with proven integration to Incode and Tyler Content Manager - Unique/Notable Requirements: - Seamless interoperability with Incode and Tyler Content Manager - Support for approximately 115 users across multiple departments - Emphasis on security, CJIS compliance, and public-facing payment features - Training and ongoing support required - Contract Term: - Up to 5 years with optional renewal periods

Description

The City of Longview is seeking proposals from experienced and qualified vendors to provide a system that modernizes the current ticketing workflow, specifically improving integration between field devices, Incode, and Tyler Content Manager (TCM). The solicitation includes an optional virtual pre-proposal meeting and requires submission of proposals by September 4, 2026. The City reserves the right to negotiate a contract term of up to five years with optional renewal periods.

View original listing