SAM #2026-PZI-0023

Comprehensive Maintenance, Support, and Hardware Upgrades for VTC/A/V System at Hanscom AFB

The U.S. Air Force Life Cycle Management Center (AFLCMC) at Hanscom AFB is seeking a contractor to provide maintenance, support, and hardware upgrades for the Video Teleconferencing (VTC) and Audio/Visual (A/V) system in conference room 203, building 1624. - Government Buyer: - U.S. Air Force, AFLCMC, Hanscom AFB, MA - Office: AFLCMC/ES - OEMs and Vendors Mentioned: - Cisco (Codec EQ, Room Kit EQ, Quad Camera) - QSC (NC-20X60 PTZ camera, Core 110F24 analog processor) - Vertiv (Cybex secure KVM/KM switches, power distribution units) - Crestron (CP4N CPU) - Extron (XTF FT HD 4K MM signal converter) - Freeport Technology (FP-SCC-KIT) - IO GEAR (GBB 1000 N UPS) - Products Requested: - High definition PTZ camera (QSC NC-20X60 or equivalent) - Cisco Codec EQ and related Room Kit EQ components - Operator desk displays (2 units) - Rack UPS (IO GEAR GBB 1000 N or equivalent) - Locking credenza with built-in racks - Touch panels (minimum 10-inch) - White noise system (minimum two speakers) - Crestron CP4N CPU - Extron signal converter - Vertiv power distribution unit (VA4U11A0) - Freeport Technology FP-SCC-KIT - Generic cable ties, AWG wire, Phoenix connectors/screwblocks - Secure KVM/KM Switches: - Cybex SC and SCKM series (multiple models for secure switching between computers) - Services Requested: - Comprehensive maintenance and support for VTC/A/V system - Hardware replacement, installation, integration, programming, testing, documentation, and user training - On-site labor, project management, design, engineering, shipping, warranty, and training - Unique/Notable Requirements: - All hardware replacements must comply with DISA security standards and Air Force interoperability requirements - One-year warranty on installed equipment - White noise system must be wired (no wireless/Bluetooth) - Touch panels must maintain existing design and icon style, update ES logo, and set time to Eastern Standard Time - Credenza design and color must be pre-approved by the Government - Secure KVM/KM switches must support multiple classification levels and nonreprogrammable firmware - Period of performance is 180 days for hardware delivery and approximately two months for services

Description

The purpose of this Statement of Work (SOW) is to secure a contractor to perform comprehensive maintenance and support for the Video Teleconferencing (VTC) and Audio/Visual (A/V) system located in building 1624, conference room 203, at 5 Eglin Street, Hanscom AFB, MA 01731. The contractor shall ensure the system remains fully functional through proactive maintenance, timely hardware replacement, on-call support, and user training.

Please see the cover letter for Q&A dates and submission dates.  

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