SAM #W911KF-26-S-0021

RFI for Installation, Maintenance, and Support Services for Roland TrueVIS VG3-640 Vinyl Printers at Anniston Army Depot

Anniston Army Depot, under the Department of the Army and the Department of Public Works (DPW) Sign Shop, is seeking industry input for comprehensive services related to Roland TrueVIS VG3-640 Vinyl Printers. - Government Buyer: - Department of the Army, Anniston Army Depot, DPW Sign Shop - OEM Highlight: - Roland (manufacturer of TrueVIS VG3-640 Vinyl Printers) - Products/Equipment: - 2 x Roland TrueVIS VG3-640 Vinyl Printers - 64-inch width, multiple color support (Cyan, Magenta, Yellow, Black, Light Cyan, Light Magenta, Light Black, Orange, Green, White) - 1200 dpi resolution, 7-inch control panel, print cutter, dryer, stand, take-up unit, five-year warranty - Services Requested: - Preventative maintenance (performed by certified technicians, within 24 hours of request) - Installation and configuration (including unpacking, cabling, hardware setup, removal of packaging/debris) - Repairs as needed - Software updates - Training for up to 10 employees per room (not to exceed one hour) - Notable Requirements: - All services must be performed by certified technicians - Emergency response and additional materials/parts may be required - Pricing based on hourly rates for labor and emergency response - Compliance with safety and aesthetic standards - The depot is requesting capability statements, past performance, and recommendations for contracting strategy - NAICS code: 811212 (Computer and Office Machine Repair and Maintenance) - No specific product part numbers for services; focus is on service delivery and support

Description

REQUEST FOR INFORMATION

Anniston Army Depot

Roland Printer Service

Description

THIS IS A REQUEST FOR INFORMATION (RFI) ONLY. This RFI is issued solely for information and planning purposes and does not constitute a Request for Quote (RFQ) or a promise to issue an RFQ in the future. This request for information does not commit the Government to contract for any supply or service whatsoever. Further, the Army is not at this time seeking proposals and will not accept unsolicited proposals. Respondees are advised that the U.S. Government will not pay for any information or administrative costs incurred in response to this RFI; all costs associated with responding to this RFI will be solely at the interested party’s expense. Not responding to this RFI does not preclude participation in any future RFQ, if any is issued. If a solicitation is released, it will be synopsized in the same manner as this notice, at beta.sam.gov. It is the responsibility of the potential offerors to monitor these sites for additional information pertaining to this requirement.

Background

This requirement is for the preventative maintenance for two Roland TrueVIS VG3-640 Vinyl Printers. See Attachment 1 – Draft Statement of Work. Period of Performance or Delivery Date (choose based on requirement): August 2026 – August 2027.

3.0 Requested Information

3.1 Capability Statement, which includes any past performance examples of similar projects.

3.2 Recommended Contracting Strategy

3.3 Input/Responses on the following:

3.3.1 Are there enough details to assemble an accurate hardware price? If not, please identify shortcomings or other necessary information.

3.3.2 Are there enough details to assemble an accurate software and integration/installation price that will meet the Government’s requirement? If not, please identify shortcomings or other necessary information.

3.3.3 What additional information, if any, would be necessary to formulate a transition plan?

3.3.4 What sections, if any, require additional definition in order to properly specify your product?

3.3.5 Is the estimated Period of Performance time sufficient? If not, what would your firm propose?

3.3.6 Any additional questions/concerns/input your firm may have in regards to this Statement of Work (SOW).

4.0 Responses

4.1 Interested parties are requested to respond to this RFI via MS Word document by responding to the Point of Contact (POC) below.

4.2 Responses are due no later than August 13th, 2026, AT 10 AM CST. Responses shall be limited to those items referenced in section 3.0 and 4.3 and shall be submitted via e-mail only to Diana Pritchett Ponder, Diana.m.pritchettponder.civ@army.mil. Proprietary information, if any, should be minimized and MUST BE CLEARLY MARKED. To aid the Government, please segregate proprietary information. Please be advised that all submissions become Government property and will not be returned.

4.3. Responses shall provide administrative information, and shall include the following as a minimum:

4.3.1 Company Name, mailing address, and CAGE code.

4.3.2 Name, mailing address, phone number, and e-mail of designated point of contact.

4.3.3 Business type (large business, small business, small disadvantaged business, 8(a)-certified small disadvantaged business, HUBZone small business, woman-owned small business, very small business, veteran-owned small business, service-disabled veteran-owned small business) based upon North American Industry Classification System (NAICS) code 811212 – Computer and Office Machine Repair and Maintenance  https://www.census.gov/naics ), Size Standard 650. https://www.sba.gov/document/support-table-size-standards  

5.0 Industry Discussions

Anniston Army Depot representatives may or may not choose to meet with potential offerors. Such discussions would only be intended to get further clarification of potential capability to meet the requirements and any other items specified herein.

6.0 Questions

Questions regarding this announcement shall be submitted in writing by e-mail to Diana Pritchett Ponder, Diana.m.pritchettponder.civ@army.mil. Verbal questions or phone calls will NOT be accepted. Questions will be answered by posting responses to the beta.sam.gov website. Accordingly, questions shall NOT contain proprietary or classified information. The Government does not guarantee that questions received after August 12, 2026, will be answered.

7.0 Summary

THIS IS A REQUEST FOR INFORMATION (RFI) ONLY to identify sources that can provide Roland Printer Service. The information provided in the RFI is subject to change and is not binding on the Government. The Army has not made a commitment to procure any of the items discussed, and release of this RFI should not be construed as such a commitment or as authorization to incur cost for which reimbursement would be required or sought. All submissions become Government property and will not be returned.

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