Quebec SEAO #13285

Université Laval Seeks Maintenance and Support for Cisco Unified Communication Systems

Université Laval is seeking technical services for maintenance and support of its Cisco unified communication systems under an Enterprise Agreement. - Government Buyer: - Université Laval (Québec) - OEMs and Vendors: - Cisco (Original Equipment Manufacturer) - Products/Services Requested: - Maintenance and support services for Cisco unified communication systems - Includes UCCX (Unified Contact Center Express) for call centers - Acquisition of licenses for rights of use and support for Cisco products - Notable Requirements: - Only Cisco products and services are specified - The procurement is governed by the Québec-Ontario Agreement (ACCQO) and the Canadian Free Trade Agreement (CFTA) - No specific part numbers, models, or quantities are provided in the notice; all detailed product information is referenced in attachments - The contract value is 357,327 CAD for a 12-month period

Description

This call for tenders is for acquiring licenses for rights of use and support for Cisco unified communication systems, including UCCX for call centers. The contract involves technical services and has a duration of 12 months. The delivery and opening locations are in Québec, Capitale-Nationale region. The estimated contract value is 357,327 CAD.

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