Federal Register #2026-15272

Department of Commerce Seeks Qualitative Feedback to Improve Service Delivery

This notice from the Department of Commerce, Office of the Secretary, announces an information collection activity focused on gathering qualitative feedback to improve agency service delivery. - Government Buyer: - Department of Commerce - Office of the Secretary - No OEMs or vendors are involved, as this is not a procurement action. - Products/Services Requested: - Voluntary qualitative feedback from Federal, State, Local, and Tribal governments, individuals, and the private sector - No products, part numbers, or purchase quantities specified - Notable Requirements: - The collection is intended to improve service delivery and program management - Feedback will address customer and stakeholder perceptions, experiences, and expectations - Participation is voluntary and not tied to any procurement or acquisition activity

Description

This notice pertains to the submission of information collection activities to the Office of Management and Budget (OMB) for review and approval. It involves a generic clearance for collecting qualitative feedback on agency service delivery. The Department of Commerce uses this process to gather customer and stakeholder feedback to improve service delivery and program management. The collection is voluntary and targets Federal, State, Local and Tribal governments, individuals, and the private sector. The feedback will help ensure effective, efficient, and satisfying experiences with Department of Commerce programs.

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