East Palo Alto Municode #EPA Year 1 IT Strategic Plan Implementation Support Services

East Palo Alto IT Strategic Plan Year 1 Implementation: ERP, Website, GIS, Digitization, and eBid Services

The City of East Palo Alto is seeking professional services to implement the first-year priorities of its Information Technology Strategic Plan. - Government Buyer: - City of East Palo Alto, Information Technology Division and City Manager's Office - OEMs and Vendors Mentioned: - Caselle (ERP system) - Commercial web hosting/cloud infrastructure providers (for website/intranet modernization) - Products and Services Requested: - ERP business process review and Caselle system evaluation - Includes assessment of at least three other ERP systems commonly used by California municipalities - Recommendations for optimization or replacement - City website and intranet consulting and implementation - Secure, cloud-hosted platform - Must meet WCAG accessibility standards, SOC 2 certification, chatbot integration, and municipal tool integrations - GIS assessment and consulting assistance - Three years of ongoing support - Digitization of paper records - Phased over two years - eBid procurement platform evaluation and implementation - Assessment of multiple vendors and platforms - First year license and implementation support - Unique or Notable Requirements: - Detailed deliverables including workflow diagrams, requirements documents, and executive-level presentations - Biweekly status updates and procurement support - Vendors must have demonstrated public sector technology consulting experience, preferably with California local government - Itemized cost proposals and concise, well-organized submissions required - Budgets for each project area range from $28,000 to $120,000 - No subcontracting without City consent; compliance with prevailing wage and anti-discrimination policies

Description

The City of East Palo Alto is soliciting proposals from qualified firms to provide professional services supporting the first-year priorities of its Information Technology Strategic Plan. The scope includes discrete project areas such as ERP business process review, city website and intranet consulting and implementation, GIS assessment, digitization of paper records, and procurement platform evaluation and implementation. The City seeks firms with public sector technology consulting experience, preferably with California local government. Proposals are due by August 24, 2026, at 4:00 PM PDT.

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