Pierce County Opengov #2026-RFP-160

Pierce County seeks turnkey inmate communication system for jail and juvenile detention center

Pierce County Sheriff's Office is seeking a comprehensive inmate communication system for its Jail and Juvenile Detention Center in Tacoma, WA. - Government Buyer: - Pierce County Sheriff's Office (Jail and Juvenile Detention Center at Remann Hall) - OEMs and Vendors: - No specific OEMs or vendors are named; the solicitation is open to all qualified providers with proven correctional experience - Products/Services Requested: - Turnkey inmate telephony system (approx. 275 phones) supporting collect, prepaid collect, and debit calling - Video visitation system for remote and on-site communication - Secure tablet solutions for inmate use - Kiosks and related hardware/software for communication and account management - System installation, integration with County platforms (LINX, JMS), and ongoing support - Compliance and reporting services (ADA, FCC, corrections standards) - Unique/Notable Requirements: - System must integrate with County's Legal Information Network Exchange (LINX) and Jail Management System (JMS) - Vendor must demonstrate financial stability and experience in correctional environments - Mandatory pre-proposal site visit and proposal submission via eProcurement portal - Compliance with prevailing wage laws and national standards - Solution must serve an average daily population of 900 adult inmates and 25 juveniles

Description

This solicitation is for providing communication services for inmates at the Pierce County Jail and Juvenile Detention Center. The project includes supplying inmate communication systems such as telephony, video visitation, tablets, kiosks, and related hardware and software. The scope covers system features, security, integration, reporting, and compliance requirements. Proposers must submit comprehensive and responsive proposals via the County's eProcurement portal and participate in a mandatory pre-proposal site visit. The County reserves the right to reject any or all proposals.

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