SAM #75H70726P00119-SoleSource

Sole Source Intent: Dentrix Enterprise Support Services for Jicarilla Service Unit (IHS)

This notice announces the Indian Health Service (IHS), Albuquerque Area Office, Jicarilla Service Unit's intent to award a sole source contract for support services related to the Dentrix Enterprise Practice Management System. - Sole source procurement to Henry Schein Practice Solutions Inc., the OEM of Dentrix Enterprise - Services include: - Proprietary technical support and troubleshooting - Manufacturer-issued software updates, patches, and version upgrades - Preventive maintenance - Support for charting, billing, scheduling, imaging interfaces, reporting, and analytics - Only vendors with legal authorization and certified Dentrix Enterprise technicians are eligible - Services must be fully compatible with IHS RPMS/EHR and imaging systems - No alternative software or migration proposals will be accepted - Contract structure: base year plus four option years (annual renewal) - No product purchases; services only - Commercial opportunity is limited due to sole source justification

Description

NOTICE OF INTENT TO SOLE SOURCE Agency: Indian Health Service (IHS), Albuquerque Area Office

PSC: DA10 NAICS: 541519 Other Computer Related Services Notice Type: Special Notice – Intent to Sole Source

Authority: FAR 6.302 1 – Only One Responsible Source and No Other Supplies or Services Will Satisfy Agency Requirements Set Aside: Not Applicable

1. Description of Requirement The Indian Health Service (IHS), Albuquerque Area Office, Jicarilla Service Unit, intends to issue a sole source commercial item contract under FAR Part 12 for proprietary technical support and preventive maintenance for the Dentrix Enterprise Practice Management System. These services are provided exclusively by: UEI: YEGDA6XVFCN3 Vendor: Henry Schein Practice Solutions Inc. Address: 1220 S 630 E STE 100 AMERICAN FORK, UT 84003-3917

Required services include: • Dentrix Enterprise Software Technical Support • Troubleshooting and issue resolution • Manufacturer issued software updates, patches, and version upgrades • Preventive maintenance and system health checks • Certified Dentrix Enterprise technical expertise • Support for charting, billing, scheduling, imaging interfaces, reporting, and analytics

These proprietary services directly support the Jicarilla Service Unit Dental Department’s clinical operations and integrate with existing RPMS/EHR and imaging systems. Licensing and support are controlled solely by the software manufacturer under FAR 12.212.

2. Justification for Sole Source Market research confirms that Henry Schein Practice Solutions Inc. is the only responsible source capable of providing certified support, manufacturer issued upgrades, and proprietary maintenance for the Dentrix Enterprise system. No other vendor possesses legal authorization, proprietary access, or technical capability to perform updates or maintenance on the Dentrix Enterprise environment.

A sole source procurement is therefore justified under FAR 6.302 1.

3. This Notice Is Not a Request for Quotes This Special Notice serves only to announce the Government’s intent to negotiate solely with Henry Schein Practice Solutions Inc. No competitive solicitation will be released.

4. Capability Statement Instructions Interested parties may submit a capability statement only if they can demonstrate: • Legal authorization or licensing rights to provide Dentrix Enterprise support • Ability to perform manufacturer issued updates, patches, and version upgrades • Ability to provide certified Dentrix Enterprise technicians • Full compatibility with existing IHS systems without requiring platform replacement, migration, or modification of Dentrix Enterprise Capability statements proposing alternative software solutions or system migration will not be considered.

5. Response Deadline Responses must be submitted by: August 14, 2026, 4:00 PM Mountain Time

Send responses to: Raelynn Ray, Contract Specialist Indian Health Service – Albuquerque Area Office Email: raelynn.ray@ihs.gov Phone: 505-256-6757

6. Intended Award If no valid capability statements are received, the Government will award a sole source commercial item contract to Henry Schein Practice Solutions Inc. under FAR 6.302 1.

7. Period of Performance Period of Performance is Base + Four (4) Option Periods, as follows: Base Year: 02/01/2027 to 01/31/2028 Option Year 1: 02/01/2028 to 01/31/2029 Option Year 2: 02/01/2029 to 01/31/2030 Option Year 3: 02/01/2030 to 01/31/2031 Option Year 4: 02/01/2031 to 01/31/2032

8. Contract Type Firm fixed price commercial item contract under FAR Part 12.

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