SAM #19GT5026Q0060

Dell Extended Warranty and Technical Support for Servers and Storage Appliances for Guatemalan National Civil Police

This opportunity involves the U.S. Embassy Guatemala City, under the Department of State, seeking extended warranty and technical support for Dell equipment used by the Guatemalan National Civil Police (PNC). - Government Buyer: - U.S. Department of State, U.S. Embassy Guatemala, Contracting Unit - OEM Highlight: - Dell is the sole Original Equipment Manufacturer (OEM) specified - Products/Services Requested: - Extended warranty and technical support for: - 10 Dell PowerEdge Servers - 2 Dell PowerStore 500T Data Storage Appliances - Services include labor, replacement parts, warranty certificates, and supporting documentation - Notable Requirements: - Coverage must extend through October 31, 2029 - Support must cover both hardware and software aspects - All services must comply with the Statement of Work - No specific part numbers are provided - The procurement is for an Indefinite Delivery/Indefinite Quantity (IDIQ) contract

Description

The Contractor shall provide Dell Software and Hardware Extended Warranty and technical support services for ten (10) Dell PowerEdge Servers and two (2) Dell PowerStore 500T Data Storage Appliances for the Guatemalan National Civil Police (PNC), in accordance with the specifications and terms set forth in this Statement of Work.

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