SAM #N0025361636017

Sole Source Procurement of ServiceNow HR Service Delivery Licenses for NUWC Keyport

This opportunity is a sole source procurement for ServiceNow HR Service Delivery software licenses by the General Services Administration (GSA) for the U.S. Naval Undersea Warfare Center (NUWC) Division, Keyport. - Agency: General Services Administration (GSA), Federal Acquisition Service, Office of Shared Services Delivery - End user: U.S. Naval Undersea Warfare Center (NUWC) Division, Keyport, Washington - Sole source procurement for ServiceNow software - Products requested: - 2100 licenses of ServiceNow HR Service Delivery Enterprise - HR User v6 (PROD26867) - 2100 licenses of HRSD Enterprise Plus - HR User v2 (PROD26875) - 2-year subscription term: August 1, 2026 – July 31, 2028 - Procurement uses DoD Enterprise Software Initiative (ESI) for best value and compatibility - NAICS code: 518210 (Data Processing, Hosting, and Related Services) - No small business set-aside - ServiceNow is the only OEM mentioned; procurement is justified as sole source for compatibility with existing platforms - Commercial competitors could include Oracle, SAP, Workday, and Microsoft, but ServiceNow is specified as sole source - Estimated contract value likely ranges from $1,000,000 to $3,000,000 based on license quantities and typical pricing

Description

IAW GSAR 538.7104-3(b)(3), the attached ServiceNow sole source justification will be made publicly available for 30 days within 14 days after award. 

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