SAM #2026-R-078

NetScout Mastercare Support Services for U.S. Senate nGenius Infrastructure

The U.S. Senate Office of the Sergeant at Arms (SAA) is seeking firm-fixed-price quotations for brand name NetScout Mastercare Support services to cover a range of NetScout InfiniStream nGenius hardware and software products. - Government Buyer: - U.S. Senate, Office of the Sergeant at Arms - OEM Highlight: - NetScout Systems, Inc. is the exclusive OEM for all requested support services - Vendors: - Only NetScout and authorized resellers of NetScout support are eligible - Products/Services Requested: - Mastercare Support for NetScout nGenius Packet Flow Switch Fabric Manager (PFS), InfiniStream Servers, nGenius Software, Extended Storage Units (ESU), PFX Servers, nGenius Appliances, Packet Flow Operating System Software (PFOS), nGeniusONE (Linux and Workgroup Linux), and add-on modules - Each line item is for support of a specific serial-numbered unit; quantities are one per item - Part numbers and serial numbers are specified for each supported device or software instance - Notable Requirements: - This is a brand name only procurement—no substitutes or equivalents will be accepted - Support coverage is for both hardware and software, including add-on modules and operating systems - The contract includes a base year plus two option years, supporting continuity of operations for critical Senate IT infrastructure

Description

The United States Senate, Office of the Sergeant at Arms (SAA) seeks brand name Netscout maintenance and support services (renewal). Please review the Request for Quote (RFQ) in its entirety including the attachments.

View original listing