SAM #36C10D26Q0145

VA Solicits Beneficiary Locator and Outreach Services for Insurance Claims Support

This procurement opportunity is for Beneficiary Locator and Outreach Services to support the Department of Veterans Affairs, Veterans Benefits Administration (VBA), Insurance Service and Operations Center in Philadelphia, PA. - Government Buyer: - Department of Veterans Affairs, Veterans Benefits Administration, Acquisition Directorate - Insurance Service and Operations Center - Scope of Services: - Beneficiary Locator and Outreach Services to locate and contact beneficiaries of deceased Veterans for life insurance claims - Includes both Designated and Alternate Beneficiary Locator and Outreach services - Administration and Claim Form Submission services are also required - Services include electronic address searches, death determinations, claims outreach, and reporting - Contractor must perform at least 51% of the work and comply with federal privacy and security standards - Payment is per-case, with additional payment for valid claim form submissions - Quantities and Line Items: - Designated Beneficiary Locator and Outreach: 1,500 to 4,000 cases per year, depending on period - Alternate Beneficiary Locator and Outreach: 750 to 2,500 cases per year - Administration: 12 months per year (base and each option year) - Claim Form Submission: 2,250 to 6,500 per year - Period of Performance: - Base period of 6-12 months, followed by four 12-month option years - Unique/Notable Requirements: - Total Small Business Set-Aside - Contractor must comply with privacy/security standards and perform majority of work - Payment structure incentivizes successful claim form submissions - No specific OEMs or product part numbers are mentioned; this is a service-based procurement - Evaluation factors include technical ability, past performance, and price

Description

Beneficiary Locator Services

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