Alamance County ##27-P002

Alamance County Solicits Comprehensive Property Tax Software System Replacement

Alamance County Tax Administration is seeking proposals for a new, enterprise-grade Property Tax Software System to replace its current OneTax platform. - Government Buyer: Alamance County Tax Administration (NC) - No specific OEMs or vendors are named in the solicitation; the opportunity is open to all qualified software providers - Products/Services Requested: - Comprehensive Property Tax Software System supporting real and personal property management, billing, collections, land records, appeals, analytics, citizen portals, and compliance with the North Carolina Machinery Act - Integration with GIS, ERP/financial systems, payment processors, and state systems - Data migration from the existing OneTax system - Implementation services including project management, configuration, testing, and go-live support - Training for administrators and end-users, including documentation and refresher sessions - Ongoing support and maintenance, including helpdesk, updates, disaster recovery, and annual reviews - Unique/Notable Requirements: - System must provide robust audit trails, workflow automation, document management, and statutory compliance controls - Vendors must respond to a detailed technical requirements matrix and submit a structured cost proposal - Strict adherence to proposal forms, E-Verify compliance, conflict of interest disclosure, and divestment from companies boycotting Israel - Contract term is four years with options for two additional two-year renewals, covering both one-time and recurring costs

Description

Alamance County is soliciting proposals for the replacement of its comprehensive property tax software system. The project aims to modernize the system to improve operational excellence, data integrity, citizen service, system integration, cybersecurity, and long-term sustainability. The scope includes software solution requirements, hosting options, system integrations with GIS, financial/ERP, payment processors, and state systems, as well as compliance, security, data conversion, implementation, training, support, and maintenance. Vendors must submit proposals by September 1, 2026, and comply with detailed technical and functional requirements outlined in the RFP.

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