SAM #RFI86615526Q00018

Ginnie Mae Seeks Industry Input for Enterprise Technology Operations and Maintenance Contract

Ginnie Mae (HUD) is seeking industry feedback on a planned enterprise Technology Operations contract to support its mission-critical IT systems. - Government Buyer: - U.S. Department of Housing and Urban Development (HUD) - Government National Mortgage Association (Ginnie Mae) - No specific OEMs or vendors are named, but the following technology platforms and tools are referenced: - AWS GovCloud, AWS AppStream 2.0, AWS Workspaces - BeyondTrust, Okta, SailPoint (for Identity and Access Management) - Services Requested: - Transition-In and Transition-Out support - Program Management and oversight - Desktop as a Service (DaaS) operations and maintenance - Technology Operations, Maintenance, and Integrator Support for infrastructure and applications (including AWS GovCloud and multi-cloud environments) - DevSecOps CI/CD Pipeline operations and support - Identity and Access Management (IAM) operations using BeyondTrust, Okta, and SailPoint - Cloud Infrastructure and Application O&M (optional) - Application O&M and integration for Risk, Securities, and Financial applications (optional) - System and Cyber Security support (SSAE18, FISMA, SA&A, disaster recovery) - Unique/Notable Requirements: - Support for multi-cloud environments with a focus on security, compliance (FedRAMP, FISMA), and cost optimization - Emphasis on automation, standardization, and continuous modernization - Annual audits and bi-annual disaster recovery tests - Seamless transition between contractors - No specific product part numbers or purchase quantities are listed.

Description

Ginnie Mae is seeking industry feedback on its strategy to establish a single enterprise Technology Operations contract responsible for infrastructure operations, application operations and maintenance, cloud operations, cybersecurity (SA&A) operations, DevSecOps, identity services, and enterprise integration. The objective is to improve operational efficiency, strengthen cybersecurity/information assurance, standardize service delivery, reduce operational risk, increase automation, and enable continuous modernization while maintaining uninterrupted support for mission-critical systems.

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