Utah Public Procurement Place U3P #RFP 2026-14

Utah County Solicits Inmate Communications System for Jail

Utah County is seeking a comprehensive inmate communications system for the Utah County Jail at the Security Center in Spanish Fork, Utah. - Government Buyer: - Utah County, Purchasing Office (Utah County Security Center) - Products and Services Requested: - Inmate telephone system (local and long-distance calling, call recording, live monitoring, PIN-based restrictions, multilingual support, integration with inmate accounting) - Inmate email/messaging system (secure, monitored, no internet access for inmates) - Inmate tablets (digital content, educational and entertainment apps, law library access, secure messaging, self-service, security features) - Investigative tools software (voice verification, call/contact analysis, association mapping, alerting, law enforcement integration) - Installation, setup, and programming of all systems (at no cost to the County) - Comprehensive on-site training for staff - 24/7 maintenance, repair, and support (at no cost to the County) - Unique/Notable Requirements: - All hardware, software, installation, maintenance, and support must be provided at no cost to Utah County - Secure web-based applications and full system integration - Emphasis on security, monitoring, and investigative capabilities - Smooth transition from current provider, with system testing and training - Vendors must detail commission structures and enumerate all costs - No specific OEMs or vendors are named; the solicitation is open to qualified providers of inmate communications systems and related hardware/software.

Description

Utah County is seeking proposals for qualified inmate communications services for inmates at the Utah County Jail located at the Utah County Security Center in Spanish Fork, Utah. The solicitation provides an extensive Scope of Work detailing the required and desired elements of an inmate communications system. The term of the resulting agreement is anticipated to begin January 1, 2027, through December 31, 2029, with options to renew for three additional one-year periods. Proposals must include detailed responses, compliance checklists, and information on commission structures.

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