Georgia Procurement Registry #27-006-LH

Macon-Bibb County Solicits Next Generation 9-1-1 (NG911) Public Safety Communications Solution

Macon-Bibb County Board of Commissioners is seeking proposals for a modern, standards-compliant Next Generation 9-1-1 (NG911) public safety communications solution. - Government Buyer: - Macon-Bibb County Board of Commissioners (Georgia) - Products and Services Requested: - Comprehensive NG911 solution, including: - Emergency Services IP Network (ESInet) services - NG911 Core Services (NGCS) - Hardware and software for NG911 - Integration with existing systems (Harris P25 radio, Harris Symphony dispatch, Tyler Technologies CAD, Zetron Max Dispatch) - GIS onboarding and enablement - Cybersecurity protections (CJIS-compliant) - Professional services: integration, training, technical support, maintenance - Unique or Notable Requirements: - Vendor-neutral, standards-based (NENA i3 compliance) - Geographic redundancy and high-availability (99.999% uptime) - GIS data validation and onboarding - 24/7/365 technical support and dispatcher training - Strict service level guarantees - No proprietary lock-in; data ownership and portability for the County - Support for future multimedia emergency communications - No specific OEMs or vendors are named; the County emphasizes a vendor-neutral approach.

Description

Macon-Bibb County, Georgia is soliciting sealed proposals for a comprehensive, standards-based, resilient, and scalable Next Generation 9-1-1 (NG911) solution. The procurement includes Emergency Services IP Network (ESInet) services, NG911 Core Services, integration support, cybersecurity protections, GIS enablement, continuity of operations capabilities, and associated professional services. The County seeks a vendor-neutral, standards-compliant NG911 environment to support current and future public safety operational requirements while maintaining interoperability with existing infrastructure. The procurement process is competitive and technically rigorous to select the best solution aligned with operational, technical, financial, cybersecurity, resiliency, and sustainability objectives. The County currently operates a Harris P25 700/800 MHz trunked radio system integrated with Tyler Technologies CAD and intends to transition to a fully standards-compliant NG911 environment.

View original listing