CanadaBuys #tender_22031

Ontario Health Solicits SaaS Emergency Notification Solution for Province-wide Use

Ontario Health is seeking a SaaS-based Emergency Notification Solution to enhance its Major Incident Response and Business Continuity programs. - Government Buyer: - Ontario Health (provincial agency, Canada) - Products/Services Requested: - Software-as-a-Service (SaaS) Emergency Notification Solution - Must deliver urgent, time-sensitive notifications to large populations - Supports multiple communication channels: email, SMS/text, and voice - Scalable to support Public Health Unit communications across Ontario - Requires separate, secure instances for different units - Independently managed templates and recipient lists - Unique/Notable Requirements: - Scalability for province-wide use - Security and data segregation between public health units - Multi-channel communication (email, SMS, voice) - No specific OEMs or vendors named; open to all qualified providers - Contract Details: - Competitive, open bidding process - 36-month contract duration

Description

Ontario Health is soliciting proposals for a Software-as-a-Service (SaaS) Emergency Notification Solution that can rapidly deliver urgent notifications to large populations via multiple communication channels such as email, SMS/text, and voice. The solution will support Ontario Health's Major Incident Response and Business Continuity programs and must be scalable to support Public Health Unit communications across Ontario with secure, independently managed instances. The contract duration is 36 months, and the procurement method is competitive open bidding. The deadline for submission is August 24, 2026, at 14:00 EDT.

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