Alberta Purchasing #25-1728

City of Calgary Solicits Agentic Process Automation (APA) Tool and Ecosystem

The City of Calgary is seeking proposals for a comprehensive Agentic Process Automation (APA) tool and integrated ecosystem to modernize municipal operations. - Government Buyer: - City of Calgary, Alberta - Products/Services Requested: - Agentic Process Automation (APA) tool and ecosystem - Implementation and ongoing support services - Key Requirements: - Solution must enable autonomous decision-making and dynamic workflow adaptation - Intelligent orchestration of tasks across multiple departments - Integration with existing municipal systems - Secure data handling and compliance with municipal regulations - Real-time analytics and reporting capabilities - Optimization of resource utilization - No specific OEMs or vendors are named in the solicitation - Bidders must register and submit proposals via the SAP Business Network portal - Project supports Calgary’s Smart City vision and digital transformation initiatives

Description

The City of Calgary is seeking proposals from qualified proponents to provide, implement, and support a comprehensive Agentic Process Automation (APA) tool and integrated ecosystem. The solution aims to enhance operational efficiency, improve citizen services, and reduce manual intervention across multiple departments by enabling autonomous decision-making and intelligent task orchestration. It must integrate with existing systems, support secure data handling, and provide real-time analytics to support informed policy and service delivery decisions. The project aligns with Calgary's Smart City vision and targets creating a resilient, adaptive, and citizen-centric digital ecosystem.

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