Gwinnett County Bids #BL107-26 INV

Gwinnett County Multi-Year Water Meter Reading and Field Services Contract

Gwinnett County's Department of Water Resources is seeking a contractor for comprehensive, multi-year meter reading and related field services: - Buyer: Gwinnett County Board of Commissioners, Department of Water Resources - Scope: Reading approximately 294,000 water meters monthly, with daily reads of 13,000-18,000 and about 7,700 monthly service orders - Staffing: Contractor must provide at least 65 meter readers and field service order technicians, plus supervisory personnel or subcontractors - Technology: Contractor must supply Android smartphones compatible with DWR applications for all field staff - Products/Services Requested: - Meter reading services (per meter read, including complete outsourced cycles) - Vaulted meter reading (with and without entry) - Annual detector check for fire line vaulted meters - Move-in, move-out, transfer, lock-off, and reconnect orders - Meter lid replacements - GPS meter location services - Performance incentive payments - Quantities: High-volume recurring services, e.g., 10,500 move-in orders, 26,000 transfer orders, 25,000 lock-off orders, 22,000 reconnect orders, 1,500 meter lid replacements, 1,500 GPS services - Unique Requirements: - Strict accuracy and timeliness standards for all readings and service orders - Use of custom DWR mobile applications - Daily and monthly reporting, route adherence, and customer service standards - Performance incentives tied to service quality - No specific OEMs or product part numbers are named; focus is on service delivery and technology compatibility - Bonding and insurance requirements apply, with performance and payment bonds required - Contract may be split or negotiated at the County's discretion

Description

Gwinnett County Board of Commissioners is soliciting competitive sealed bids from qualified service providers for the provision of meter reading services on a multi-year contract for the Department of Water Resources. Bids must be submitted by 2:50 P.M. on July 31, 2026, and will be publicly opened virtually at 3:00 P.M. on the same day. The contract requires a minimum combined total of 65 meter readers and field service order technicians, along with supervisory personnel or subcontractors. The successful service provider must meet insurance requirements and submit performance and payment bonds.

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