New York State Contract Reporter #2137537

SUNY Buffalo SDVOB Set-Aside: Enterprise Search Platform Renewal and Support (Funnelback or Equivalent)

SUNY Buffalo is seeking New York State Certified Service-Disabled Veteran-Owned Businesses (SDVOBs) to provide an enterprise search platform renewal and support for a three-year term. - Government Buyer: - State University of New York (SUNY), SUNY Buffalo - Contact: Alex Borichevskiy, Senior Buyer - OEMs and Vendors: - Squiz, Inc. (OEM for Funnelback platform) - Equivalent OEMs may be considered if they meet all technical requirements - Products/Services Requested: - Funnelback Standard software licenses (or equivalent) - Part number: Funnelback Standard - Quantity: 3 annual licenses (one per year) - Customer Care Core Annual Support and Maintenance (or equivalent) - 24x7 incident management, unlimited support tickets - Quantity: 3 annual support terms (one per year) - Enterprise Search Platform implementation and support - Features: enterprise search across multiple data sources, relevance tuning, faceted navigation, customizable UI, search analytics, content auditing, Adobe CMS integration, personalization, RESTful API, security, scalability, support for structured/unstructured data, custom server-side logic, crawl scheduling - Knowledge transfer and training for UB staff - Unique/Notable Requirements: - Only NYS Certified SDVOBs may respond (100% SDVOB participation goal) - Platform must index over 350,000 documents daily, scalable to 500,000 - Migration or reimplementation of Groovy-based query hooks - Flexible crawl scheduling and comprehensive training/documentation - No MWBE or DBE goals - Period of Performance: - Three-year contract with annual software and support renewals

Description

The University at Buffalo intends to procure a comprehensive search platform to renew its search and insight platform ensuring continuity, scalability, and enhanced discovery across its campus web properties. The platform must support enterprise search, relevance tuning, faceted navigation, customizable UI, search analytics, content auditing, integration with Adobe CMS, personalization, RESTful API, security and access control, scalability, support for structured and unstructured data, custom server-side logic, crawl scheduling, and knowledge transfer. This opportunity is a Service-Disabled Veteran-Owned Business (SDVOB) Set Aside, limited to NYS Certified SDVOBs. The contract term is three years, and the procurement is under discretionary purchasing authority.

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