Texas DIR/ESBD #TRS000683

TRS Solicits AI Agent Testing and Evaluation Platform with Implementation and Support

The Teacher Retirement System of Texas (TRS) is seeking proposals for an enterprise-grade Artificial Intelligence Agent Testing and Evaluation Platform to support the testing, evaluation, and continuous improvement of AI-driven agents such as chatbots and virtual assistants. - Government Buyer: - Teacher Retirement System of Texas (TRS), Procurement & Contracts - Products/Services Requested: - AI Agent Testing & Evaluation Platform (SaaS or equivalent commercial solution) - Subscription-based, with user tier pricing (1-49, 50-100, 101-250, Enterprise) - Platform administration and management access - Reporting, dashboards, and analytics capabilities - Automated and semi-automated evaluation of AI agent responses across multiple quality dimensions - Pre- and post-deployment testing support - Integration with CI/CD and QA tools - System integrations (e.g., SharePoint, repositories) - Initial configuration and setup - Test template and scenario configuration - Initial training and knowledge transfer - Ongoing support and maintenance (annual) - Optional premium support (annual, if offered) - Services Requested: - Implementation and onboarding services (configuration, test setup, integrations) - Training and support services (initial and ongoing) - Unique/Notable Requirements: - Vendors must have at least four years of experience providing AI agent testing platforms - Solution must integrate with Okta Single Sign-On - Compliance with, or intent to comply with, TX-RAMP Certification for cloud services (Texas security and privacy standards) - No price escalation allowed for renewals - TRS may award one or multiple contracts - No specific OEMs or vendors are named in the solicitation

Description

The Teacher Retirement System of Texas (TRS) is soliciting proposals for an Artificial Intelligence Agent Testing and Evaluation Platform. The procurement involves identifying and contracting with vendors to provide an enterprise-grade AI agent testing and evaluation solution to support the testing, evaluation, and continuous improvement of AI-driven agents, including conversational chatbots and virtual assistants. Proposals must be submitted through TRS's Procurement and Vendor E-System (PAVES) by August 31, 2026. The project has an estimated value of approximately $400,000 and is managed under Texas Government Code Section 825.103.

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