Cedar Rapids Ionwave #PUR0526-330

Cedar Rapids Parks & Recreation Seeks Recreation Management Software Solution

The City of Cedar Rapids Parks & Recreation Department is seeking proposals for a comprehensive Recreation Management Software solution to modernize and streamline its operations. - Government Buyer: - City of Cedar Rapids, Parks & Recreation Department (Purchasing Services office) - OEMs and Vendors: - No specific OEMs or vendors are named; open to all qualified software providers - Products/Services Requested: - Recreation Management Software platform (1 system) - Must support program registrations, account management, facility rentals/reservations, point-of-sale (POS), membership and pass management, payment processing (credit/debit/ACH/digital wallets), invoicing, reporting, analytics, and integration with municipal finance and GIS systems - Cloud-based, mobile-friendly, ADA-compliant, with robust security (encryption, role-based access, audit trails) - Customizable reporting, support for both staff and public users, HIPAA and PCI compliance where applicable - Data migration services (secure transfer of legacy records) - Ongoing training and technical support (resources, documentation, webinars, responsive help desk) - Unique/Notable Requirements: - Integration with city systems (finance, GIS) - Compliance with accessibility (ADA), security, and privacy standards (HIPAA, PCI) - Local preference policies may apply - Firm-fixed price for initial implementation; possible multi-year renewals for maintenance and support - No price escalation during initial term; increases for renewals require documentation and approval

Description

The City of Cedar Rapids Parks & Recreation Department is soliciting proposals for Recreation Management Software. The software should streamline processes such as program registrations, account management, POS systems, facility rentals, memberships, payment processing, and reporting. The goal is to provide an efficient, user-friendly platform for both the public and city staff. Proposals must be submitted electronically by August 21, 2026, and will be evaluated promptly after opening.

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