Opportunity

SAM #36C26226Q1242

VA Solicits AvaSure TeleSitter Patient Monitoring System or Equivalent for Remote Patient Observation

Buyer

VA 262 Network Contract Office 22

Posted

July 24, 2026

Respond By

August 05, 2026

Identifier

36C26226Q1242

NAICS

334510, 541512, 541513

The Department of Veterans Affairs, Network Contracting Office 22 (Albuquerque VA Healthcare System), is seeking proposals for a comprehensive virtual patient observation system to enhance patient safety and enable remote monitoring of at-risk individuals. - Government Buyer: - Department of Veterans Affairs - Network Contracting Office 22 - Albuquerque VA Healthcare System - OEM Highlight: - AvaSure is the only explicitly named OEM (AvaSure TeleSitter/Guardian system) - Products/Services Requested: - 15 AvaSure Guardian mobile two-way patient observation devices (or equivalent) - 15 one-year software/license entitlements for each device - 15 medical-use power cords and accessories - 1 spare-parts/accessory kit (headsets, cleaning supplies, cables, adapters) - 1 centralized monitoring station with large-format commercial display and all required software/components - Implementation, installation, configuration, connectivity testing, and technical training - Clinical implementation support (workflow/program development, policy/procedure guidance, best practices, go-live support) - Project management services (coordination of tasks, resources, schedule, risks, and go-live activities) - Unique/Notable Requirements: - System must support multi-patient monitoring with real-time video, two-way audio, and alerting - All hardware, software, and services must be included for a complete, operational solution - Domestic sources or suitable domestic alternatives are required - Set aside for Service-Disabled Veteran-Owned Small Businesses (SDVOSB) - Quantities and part numbers are specified for several components (e.g., OMC-LIC-032, OMC-PNT-001, OMC-SCN-004, OMC-SRV-092, OMC-SRV-094) - Delivery and implementation required within 120 days of order; software licenses are for one year

Description

Domestic sources or suitable domestic alternative sources are being sought for this requirement.

The New Mexico VA Health Care System requires a virtual patient observation solution to support continuous observation of patients at increased risk of falls, elopement, self-harm, unsafe mobility, or other events requiring timely staff intervention. The system will supplement direct clinical care by allowing trained staff to remotely observe and communicate with multiple patients and rapidly alert bedside staff when intervention is required. The contractor shall provide an AvaSure TeleSitter system or equal, including patient observation devices, software/licenses, centralized monitoring capability, implementation, configuration, testing, training, clinical implementation support, project management, and all accessories necessary to furnish a complete and operational solution.

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