Los Angeles County Lacounty #RFB-IS-27200053

Annual Maintenance & Testing for Software House C-CURE 9000 Security System and Associated Equipment

This opportunity is for annual maintenance and testing of the Software House C-CURE 9000 security system and associated security/networking equipment at two Los Angeles County health centers. - Government Buyer: - Los Angeles County Internal Services Department (ISD), High Desert Health Center Group - OEMs Highlighted: - Software House (C-CURE 9000, iSTAR PRO, STAR016W-64A, STAR008W-64A, I-8, O-8) - Sony (SNC-DH180, SNC-RH164 cameras) - AXIS (M3005, 3046V, M5014, Q6054-E-MkII, Q6054-E-MkIII, M3045V, 6054E MK II cameras, T8129 PoE Extender) - Dell (servers, workstations, monitors) - Exacq (ExacqVision NVR software, SMA) - Altronix (AL1012, AL1024 power supplies) - Netgear (GS-728TPPV2 switches, GBIC-SM transceivers) - CISCO (networking software and accessories) - Aiphone, Viking, Comnet, HID, BOSCH, Samsung, APC, Talk-A-Phone (various security and communications hardware) - Products/Services Requested: - Annual maintenance and testing for Software House C-CURE 9000 and iSTAR PRO systems - Maintenance of CCTV, card access, elevator control, and fire alarm systems - Hardware covered includes: over 80 AXIS/Sony cameras, 86 HID card readers, 122 door contacts, 70 ExacqVision NVR licenses, multiple Dell servers/workstations, Altronix power supplies, Netgear/CISCO networking gear, and more - Software upgrades, database backups, and extended warranty repairs - 12 monthly maintenance visits, annual camera cleaning, semi-annual software upgrades, and emergency response (2-hour phone, 4-hour on-site) - Unique/Notable Requirements: - Vendors must be certified by Software House and provide proof of certification - Technicians must be experienced and certified for Software House systems - Compliance with prevailing wage, County/local business, and disabled veteran enterprise requirements - All repairs/replacements under extended warranty must be at no additional cost - Detailed reporting and adherence to County and State regulations

Description

This solicitation is for the annual maintenance and testing of the Software House C-CURE 9000 security system, including networked CCTV, card access, elevator control, and fire alarm systems at specified health centers in Los Angeles County. The contractor is required to provide certified technicians, technical support, and perform preventative maintenance visits monthly. Services include cleaning cameras, software upgrades, performance checks, database backups, and emergency response within specified timeframes. The contract also includes repair or replacement of hardware and software components under an extended warranty.

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