Virginia's eProcurement Marketplace #RFP 124925

Comprehensive Digital Services for WTCSB: Website Management, Content, and SEO

The Western Tidewater Community Services Board (WTCSB) is soliciting proposals for a comprehensive suite of digital services to enhance its online presence and engagement. - Government Buyer: - Western Tidewater Community Services Board (WTCSB) - Serving the Cities of Suffolk and Franklin, and the Counties of Isle of Wight and Southampton, Virginia - OEMs and Vendors: - No specific Original Equipment Manufacturers (OEMs) or vendors are named in the solicitation - Products/Services Requested: - Website hosting and management (including security and maintenance) - Digital content development for the website - Search engine optimization (SEO) to improve search visibility and ranking - Website governance (oversight and policy management) - Customer journey optimization (enhancing user experience and engagement) - Unique or Notable Requirements: - Emphasis on a strategic partnership approach - Comprehensive support for digital transformation and online engagement - Focus on usability, accessibility, security, and customer engagement - Services must cover multiple jurisdictions within Virginia - No hardware or specific software products are listed; the opportunity is service-focused

Description

This solicitation is for comprehensive website hosting, management, digital content development, SEO, governance, and customer journey optimization services. The project aims to support the organization's digital presence, usability, accessibility, security, and customer engagement. The work will serve the Cities of Suffolk and Franklin, Virginia, and the Counties of Isle of Wight and Southampton. A pre-bid conference is scheduled for August 5, 2026, via Microsoft Teams, and responses are due by August 21, 2026.

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