SAM #75N98026Q00872

Comprehensive Maintenance Services for Specialized Laboratory Instruments at NIH

The National Institutes of Health (NIH), through the National Institute of Child Health and Human Development's Division of Neuroscience, Cellular and Structural Biology, is seeking a contractor for comprehensive maintenance of specialized laboratory instruments used by the Bonifacino research group. - Government Buyer: - National Institutes of Health (NIH) - National Institute of Child Health and Human Development - Division of Neuroscience, Cellular and Structural Biology - OEMs and Vendors: - INFORS (potential OEM for shakers) - AKTA (potential OEM for purifier) - Products/Services Requested: - Full-service preventive maintenance and on-demand repair for five government-owned laboratory instruments - INFORS shakers - Calorimeter - AKTA purifier - Supply of replacement parts and consumables - Technical support and troubleshooting - Software updates, patches, and system checks - Service documentation and maintenance reports - Unique/Notable Requirements: - Contractor must ensure all equipment remains safe, reliable, and fully operational - Services to be performed at NIH Clinical Center, Building 35, Bethesda, MD - No formal training required for government staff - All labor, travel, and parts included in service - Timely repairs and documentation of all work performed

Description

Requirements:

BACKGROUND 

The National Institute of Child Health and Human Development requires maintenance services for specialized laboratory instruments used by the Bonifacino research group within the Division of the Neuroscience, Cellular and Structural Biology. These instruments support ongoing biomedical research involving protein analysis, cell biology, and biochemical processes. To ensure continued reliable operation and prevent disruption to research activities, preventive maintenance and repair services are required. This acquisition is being pursued to maintain operational readiness of existing government-owned equipment located in Building 35 at the National Institutes of Health Clinical Center in Bethesda, Maryland. 

SCOPE OF WORK/TASKS 

The contractor shall provide full-service maintenance support for government-owned laboratory instruments. Services shall include, but are not limited to, the following: 

· Perform annual preventive maintenance for each covered instrument in accordance with manufacturer recommendations  · Provide on-demand repair services, including troubleshooting and corrective actions to restore functionality  · Supply all required replacement parts, consumables, labor, and travel necessary to complete maintenance and repairs  · Provide technical support and respond to service requests in a timely manner  · Perform software updates, patches, and system checks when available and applicable 

The contractor shall ensure all equipment remains in safe, reliable, and fully operational condition throughout the period of performance. 

DELIVERABLES 

· Completion of preventive maintenance services for all covered instruments  · Service reports documenting all maintenance activities, repairs, and system status  · Timely repair and restoration of equipment functionality following service requests  · Documentation of any replaced parts, performed updates, and technical support actions 

Place of Performance: National Institutes of Health, Building 35, Bethesda, Maryland  Government Point of Contact: To be designated by the requiring office  Deliverables shall be provided throughout the period of performance as services are performed. 

4.3         TRAINING 

No formal training is required under this requirement. 

PERIOD OF PERFORMANCE 

August 1, 2026 through July 31, 2027

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