Snohomish County Public Transportation Benefit Area Corporation Procureware #2026-101

Community Transit Solicits Computerized Maintenance Management System (CMMS) Solution and Implementation Services

Community Transit in Snohomish County, Washington, is seeking proposals for a Computerized Maintenance Management System (CMMS) solution and related implementation services to centralize and modernize its facilities maintenance operations. - Government Buyer: - Community Transit (Snohomish County, WA) - Products/Services Requested: - Computerized Maintenance Management System (CMMS) software solution (SaaS, configurable, out-of-the-box) - Must support work order management, asset tracking (approx. 1200 assets), preventive maintenance, inventory and parts management (approx. 1000 parts), space planning, reporting, analytics, and mobile access - Integration required with PeopleSoft Bus Stop Inventory, Snowflake data warehouse, and Safety Management Information System (SMIS) - Role-based permissions for 40-60 primary users and limited access for 30 additional staff - ADA/WCAG accessibility compliance and mobile offline capabilities required - Implementation services - Includes configuration, data migration (approx. 28,500 work orders), integration, and rollout - Training services - System administrator and train-the-trainer sessions, written materials, and user manuals - Ongoing support and maintenance - Technical and functional support, service ticket management, and multi-channel support access - Notable Requirements: - Fixed-price contract with initial three-year term and possible annual renewals - Rapid implementation and transition to new system - Data migration from legacy systems - Detailed technical and functional requirements outlined in RFP - OEMs/Vendors Mentioned: - eMaint Enterprises - Trapeze Software Group - Univerus Inc. - zLink, Inc. - Abacus Service Corporation - Ardent Technologies - Prime Vendor Inc. - RICEFW Technologies - Softpath System - Consulting and project leadership services required for successful deployment and adoption

Description

Community Transit is seeking a Computerized Maintenance Management System (CMMS) to serve as a centralized platform for Facilities Maintenance work management. The system should provide tools for maintenance planning and scheduling, work order tracking, asset tracking, and coordination of maintenance workshop activities. Additionally, a consultant with technical and functional expertise is sought to guide implementation and provide project leadership. The contract is anticipated to be a fixed price with an initial term of three years and possible annual renewals.

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