Opportunity
Brookline Town Civicplus #P-27-04
Brookline Municipal Digital Kiosk Program – Turnkey Solution Sought
Posted
July 24, 2026
Identifier
P-27-04
NAICS
541512, 541690, 541850, 238210
The Town of Brookline, Massachusetts is seeking proposals for a comprehensive Municipal Digital Kiosk Program. - Government Buyer: - Town of Brookline, Department of Finance, Purchasing Division - Chief Procurement Officer: Richard M. Saville - Scope of Procurement: - Turnkey digital kiosk system including design, permitting, installation, operation, maintenance, advertising management, and removal - Kiosks must provide wayfinding, maps, local business directories, multilingual support, Wi-Fi, emergency messaging, ADA compliance, and branding/customization - Advertising management must allow for municipal, community, nonprofit, and paid content, with emergency override for public safety alerts - Operations include routine maintenance, cleaning, inspections, monitoring, uptime guarantees, and rapid response to vandalism or system failures - Installation and removal services must include permitting, relocation if needed, and site restoration at no cost to the Town - Unique/Notable Requirements: - ADA compliance and privacy protections (no facial recognition or PII collection without consent) - Proposals must demonstrate system quality, relevant experience, financial value, and strong privacy practices - Contract term is three years with up to two one-year extensions (maximum five years) - No specific OEMs, vendors, part numbers, or quantities are specified in the solicitation - The Town reserves the right to accept or reject any or all proposals
Description
The Town of Brookline is soliciting sealed bids or proposals for the Municipal Digital Kiosk Program. The procurement involves furnishing digital kiosks as specified by the Selectboard department. Bidders must submit separate technical and price proposals by August 5, 2026, at 12:00 p.m. The contract will be awarded subject to the Town of Brookline's bylaws on fair employment practices and living wage requirements. The Town reserves the right to accept or reject any or all proposals.