New York State Contract Reporter #2137414

NY OASAS Solicits MWBE/SDVOB Salesforce Advisory and Implementation Services

This opportunity is for Salesforce advisory and implementation services to support the modernization of the New York State Office of Addiction Services and Supports (OASAS) Salesforce platform. - Government Buyer: - New York State Office of Addiction Services and Supports (OASAS), Contracts and Procurement Bureau - OEM Highlight: - Salesforce (SFDC) is the primary and only OEM referenced - Eligible Vendors: - Only businesses certified as Minority and Women-Owned Business Enterprises (MWBE) or Service-Disabled Veteran-Owned Businesses (SDVOB) that are also authorized Salesforce distributors or resellers may apply - Services Requested: - Advisory and implementation services for Salesforce platform - Key roles: Salesforce CTO (architecture and data focus), Solution Architect, Engagement Manager - Scope includes: platform architecture, data governance, security, DevOps, release management, and program executive support - Services are primarily consultative (best practices, strategic planning, enablement), not direct configuration or deliverables - Excludes project management, custom API development, and data migration unless mutually agreed - Quantities and Resource Hours: - Engagement Manager: 250 hours - Salesforce CTO (Architecture Focus): 1,840 hours - Salesforce CTO (Data Focus): 1,840 hours - Solution Architect: 440 hours - Additional 200 courtesy hours for CTO expertise - Notable Requirements: - Time and materials contract structure - Estimated travel expenses are separate - Services are primarily virtual, with some on-site work possible - Award based on best value (qualifications, technical approach, cost) - Statewide opportunity based in Albany, NY - Maximum contract value up to $1.5 million

Description

The New York State Office of Addiction Services and Supports (OASAS) seeks to contract with a vendor under discretionary authority to provide implementation services for Salesforce products. This opportunity is limited to businesses certified as MWBE or SDVOB and authorized Salesforce distributors or resellers. The contract term is from December 1, 2026, to November 30, 2027, and the award will be based on best value considering qualifications, technical approach, and cost. Vendors must submit a Scope of Work and Quote referencing Discretionary-26016 Salesforce Advisory Services.

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