Opportunity
Utah Public Procurement Place U3P #FB27-57
Utah Sole Source Contract Increase for Voxware Voice Picking Application Enhancements and Support
Posted
July 23, 2026
Respond By
July 30, 2026
Identifier
FB27-57
NAICS
541511
The Utah Division of Purchasing, under the Department of Government Operations, is increasing a sole source contract for additional work on the warehouse voice picking application used by the Department of Alcoholic Beverage Services (DABS) as part of the Dynamics 365 rollout. - Government Buyer: - Utah Division of Purchasing, Department of Government Operations, Division of Purchasing and General Services - OEM Highlight: - Voxware Inc. is the sole OEM and vendor for the voice picking application - Products/Services Requested: - Voice picking application enhancements and support services - Amendments to outbound pick message interface - Addition of beep functionality for printer recognition - Smoke testing and go-live assistance during a holiday weekend - Implementation of Spanish language dialogs - The contract increase is $35,947, raising the total contract value to $356,347 - Unique/Notable Requirements: - Sole source justification is based on transitional costs and the impracticality of switching vendors - Other vendors may challenge by demonstrating the ability to provide the same proprietary item or superior alternatives, with documentation and cost comparisons - The contract increase covers unplanned work and funding shortfall for the final year of licensing and support - No additional renewal options; this is the final year of the contract
Description
This notice announces the intent to award a contract without engaging in a standard procurement process pursuant to the Utah Procurement Code. The procurement involves additional work and services related to a voice picking application used in a warehouse, including amendments and support services. The contract increase is due to unplanned work completed as part of the DABS Dynamics 365 rollout, totaling $35,946.99. Vendors are invited to submit challenges if they believe they can provide comparable or better services or products.