Quebec SEAO #IP260005

City of Pointe-Claire Solicits Managed Detection and Response (EDR/XDR) Services with 24/7 SOC

This opportunity involves the City of Pointe-Claire seeking professional cybersecurity services to enhance its IT security posture. - Government Buyer: - City of Pointe-Claire, Montréal, Quebec - Scope of Services: - Managed Detection and Response (EDR/XDR) services - 24/7 Security Operations Center (SOC) staffed by specialized analysts - Co-management model: collaboration between City IT/cybersecurity staff and external service provider - Continuous monitoring, proactive threat detection, analysis, and incident response - Products/Services Requested: - No specific OEMs, vendors, part numbers, or product quantities specified - Focus is on managed cybersecurity services, not hardware or software procurement - Notable Requirements: - Services must be delivered in a co-management model - Subject to Quebec-Ontario, CETA, and CFTA trade agreements - Emphasis on integration with internal resources and 24/7 coverage

Description

The contract involves providing, implementing, and operating managed detection and response services (EDR/XDR) supported by a 24/7 Security Operations Center (SOC) operated by specialized analysts. The solution will be deployed in a co-management model combining internal resources of the City in IT and cybersecurity with external specialized resources. The goal is continuous monitoring, proactive detection, analysis, and incident response. Bids must be submitted in sealed envelopes by August 24, 2026, at 11:00 AM, with the opening scheduled for August 24, 2026, at 11:15 AM at the City Hall of Pointe-Claire.

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