CanadaBuys #tender_21635

Ontario Seeks Vendors for Primary Care Digital Services and Electronic Medical Records Modernization

This opportunity is issued by the Ministry of Health, Government of Canada, through Supply Ontario, to modernize primary care digital infrastructure: - Government Buyer: - Ministry of Health (Government of Canada), via Supply Ontario - Scope of Procurement: - Establishment of a Vendor of Record (VOR) for primary care digital services - Two main service streams: - Primary Care Medical Record (PCMR) Digital Services - Customer Care Managed Services and Support - Objectives: - Modernize Ontario’s primary care ecosystem with secure, interoperable, and scalable digital solutions - Enable clinicians to access and contribute to patient information using modern digital tools - Reduce administrative burden and improve continuity of care - Products/Services Requested: - Digital services for electronic medical records (EMR) - Managed customer care and support services - Notable Requirements: - Solutions must be secure, interoperable, and scalable - Focus on connected care delivery and administrative efficiency - No specific OEMs, vendors, or part numbers are named in the notice - Contract duration is estimated at 48 months - No trade agreements apply to this solicitation

Description

Supply Ontario is conducting an open competitive procurement process to establish a Vendor of Record arrangement for primary care digital services to support the modernization of Ontario’s primary care ecosystem. The procurement includes two key streams: Primary Care Medical Record (PCMR) and Customer Care Managed Services and Support. The goal is to provide secure, interoperable, and scalable digital services that support connected primary care delivery across Ontario, enabling clinicians to access and contribute patient information through modern digital tools, reduce administrative burden, and improve continuity of care. The contract duration is estimated to be 48 months.

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