SAM #N0003026Q4524

Navy Seeks Microsoft Unified Support Services for Strategic Systems Programs

The U.S. Navy's Strategic Systems Programs (SSP) at Washington Navy Yard is seeking Microsoft Unified Support Services for the Portfolio Acquisition Executive Strategic Systems Program (PAESSP). - Government Buyer: - Department of the Navy, Strategic Systems Programs, Washington Navy Yard - OEM Highlight: - Microsoft is the sole OEM specified for all support services - Vendors: - Only Microsoft is eligible due to proprietary requirements - Products/Services Requested: - Microsoft Unified Support Services for 12 months - Includes direct OEM developer access - 24/7 incident response - Cleared Customer Success Account Manager - Power BI Modeling and Data Architecture Support - Support must be provided by fully qualified Microsoft Subject Matter Experts - Unique/Notable Requirements: - Support personnel must be U.S. citizens - SECRET security clearance required - Cybersecurity certifications required - Access to proprietary Microsoft code and intellectual property (only available to Microsoft employees) - Government will provide Microsoft software licenses - Sole source procurement; no other OEMs or resellers considered - Contract Details: - Firm-fixed-price contract - 12-month period of performance

Description

PAA Strategis System Programs intends to solicit on a sole source basis in accordance with FAR 12.102(a). The requirement is for Microsoft Unified Support Services at the PAE Strategic System Programs (SSP). As part of the instant requirement, the contractor shall provide all personnel, equipment, transportation, tools and materials necessary to provide comprehensive Microsoft Unified Enterprise support including Tiered, Critical Escalation Support as well as Power BI Modeling and Data Architecture Support by “fully qualified Microsoft Subject Matter Experts”.

The resultant contract will be issued on a firm-fixed-price (FFP) basis and contain one (1) 12-month performance period:

15 September 2026 through 14 September 2027

The sole source justification in accordance with RFO Part 6.103‑1(2) ii Only one responsible source, is as follows:

Only Microsoft Unified Support can provide the level of expertise required to meet the Government's requirement. Access to Microsoft Intellectual Property (IP) that includes Microsoft’s Operating System software code is required for all of the required services, and this access is only available to Microsoft employees. Microsoft employees possess access to priority Microsoft code, tools, processes and knowledge to provide the required support. A Microsoft SME is required to write proprietary Microsoft code in critical support of PAE SSP's mission, to maintain and ensure the command remains fully operational via the Microsoft network.

View original listing