Chula Vista Planetbids #P03-2027

Chula Vista Solicits Hosted Email Review and eDiscovery Software Solution

The City of Chula Vista is seeking a hosted software solution to streamline the review, redaction, and production of email and electronic records for California Public Records Act (CPRA) compliance and related legal workflows. - Government Buyer: - City of Chula Vista, Purchasing Department - OEMs and Vendors Mentioned: - ArcherHall Forensics LLC - Common Sense AI Inc. - Ernst & Young U.S. LLP - Everlaw, Inc - Hypertec USA Inc. - Jatheon Technologies Inc. - Knovos LLC - Phaselab Inc - Repario Data - Products/Services Requested: - Hosted, off-the-shelf software for email and electronic record review, redaction, and eDiscovery - Must handle large volumes of emails, attachments, and metadata - Features required: ingestion, search, culling, review, redaction (including automated/AI-assisted), OCR, export/production - Advanced connectors for Office 365, Gmail, and other platforms - Custom report building, SSO integration, SCIM user provisioning, multifactor authentication - Integration with existing Public Records Request software or built-in request management - Comprehensive support and training services - Implementation and professional services - Project management, setup, legacy data migration, SSO/SCIM integration, training, and support - Unique/Notable Requirements: - Automated and AI-assisted redaction capabilities - OCR and advanced document processing - Security features: SSO, SCIM, MFA - Flexible integration options and robust support/training - Initial contract term of three years, with options for renewal

Description

The City of Chula Vista is seeking proposals from qualified vendors to provide a commercially available off-the-shelf hosted software solution. The software should support the review, organization, redaction, and production of email records and other electronically stored information related to the City's California Public Records Act response workflows and legal/administrative review processes. The solution must manage large volumes of electronic communications, improve efficiency and collaboration, support workflows including ingestion, search, review, redaction, and export of records, and integrate with the City's Public Records Request software or include a built-in request tracking module. The contract term is three years with four optional one-year renewals.

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