University Of Central Arkansas Centralarkansasuni #UCA-27-017R

University of Central Arkansas Seeks Registration and Payment Management System for Non-Credit Programs

The University of Central Arkansas Outreach & Community Engagement is seeking a new Registration and Payment Management System to replace its current Blackthorn/Salesforce solution. - The system must: - Handle approximately 5,000 non-credit registrations annually and process around $1.5 million in payments each year - Support up to 20 administrative users - Manage a variety of event types, including courses, workshops, camps, and conferences, each with distinct workflows - Facilitate data migration for about 26,000 contacts - Provide robust reporting, batch/group registration, and event management features - Support youth programs with guardian/emergency contact management, waivers, and electronic consent - Allow for events to be hidden from public view - Integrate with platforms such as Ed2Go, D2L Brightspace, Ready Education, and payment gateways like Authorize.net and Transact (CashNet) - Offer flexible payment gateway options and the possibility to switch processors - Implementation services must include onboarding, configuration, data migration, training, and post-go-live support - No specific OEMs are mandated, but current systems referenced include Blackthorn (Salesforce), Authorize.net, and Transact (CashNet) - Phased implementation and overlap with legacy systems are permitted

Description

The solicitation is for a Registration and Payment Management System to manage non-credit programs and events at the University of Central Arkansas. The system should handle up to 5,000 registrations and approximately $1.5 million in transactions annually. It requires capabilities such as data migration of approximately 26,000 contacts, integration options with platforms like Salesforce, Ed2Go, and D2L Brightspace, and support for youth programs including guardian information and waivers. The solution should also support various event management features, batch registrations, and reporting functionalities, with an anticipated contract start date of January 2, 2027.

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