My Florida Marketplace #RFI 25/26-122

Florida Department of Revenue Procures ADA Document Remediation Software, Services, and Training

The Florida Department of Revenue is procuring ADA document remediation solutions and has issued awards for related services and software. - Government Buyer: - Florida Department of Revenue (REV), with offices including ISP Tallahassee, CSP Tallahassee, Property Tax Oversight, and GTA Tallahassee - OEMs and Vendors: - Continual Engine US LLC is the sole OEM and vendor named for software, training, and remediation services - Products and Services Requested: - 7 Continual Engine PREP software licenses (unlimited pages per year, end-to-end remediation, unlimited helpdesk support) - 6 licenses for complex image alt text (for graphs, infographics, etc.) - 6 one-hour training sessions on ADA remediation solutions - Blanket purchase orders for ADA remediation services, covering up to 16,000 document remediations per year - Services include remediation of PDFs, MS Word, MS Excel, fillable forms, scanned pages, color contrast corrections, and website accessibility reviews - Unique or Notable Requirements: - All solutions must ensure compliance with WCAG 2.1 Level AA, Section 508, and ADA Title II - Legal compliant certification required for each remediated document - Secure handling and destruction of documents within 60 days after acceptance - Pricing models include per-page remediation, software licenses, and training - Project management and compliance reporting capabilities are requested - Potential for future solicitations based on gathered market information

Description

The Florida Department of Revenue issued a Request for Information (RFI) seeking responses from interested parties regarding products and services for ADA document remediation. The goal is to identify a solution that provides the required service to remediate various document formats including PDFs, scanned pages, fillable forms, Microsoft Word, Excel, complex alt text, and website content to ensure compliance with WCAG 2.1 Level AA standards. The RFI includes detailed questions and responses about the scope, pricing, and vendor capabilities. Vendor responses are due by August 7, 2026.

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